REFUND & CANCELLATION POLICY

Except for eligible claims covered under the Money-Back Guarantee stated above, we do not provide refunds under any circumstances. All fees paid towards enrolment, course registration, classes, learning materials, administrative charges or any other services are strictly non-refundable and non-transferable.

No exceptions will be considered beyond the conditions stated above.

Contact Information

AddressRegistered Office Address: Shop 1 and 2, Sector 88, Amrita Nandmai Marg, near Amrita Hospital Gate No. 1, 121002
Offline Centre/Daycare Address: SCF-90, Basement, HUDA Market, Sector 17, Faridabad, Haryana 121002
Mobile+91 87000 59347, +91-92176 40734
Emailinfo@thereadernest.com
Hours of Operation — Monday to Friday9:00 AM–9:00 PM
Hours of Operation — Saturday and Sunday10:30 AM–2:00 PM

CANCELLATION POLICY

Group Classes

  • No cancellations are permitted once a group batch has commenced.
  • Missed group classes are not rescheduled or refunded.
  • Parents are encouraged to maintain regular attendance.

One-to-One Classes

  • Cancellation must be communicated at least two hours before the scheduled class.
  • The cancellation should be communicated through WhatsApp to the assigned Parent Relationship Manager.
  • Without the required notice, the class may be treated as completed and will not be rescheduled or compensated.
  • A properly cancelled session may be added at the end of the course.
  • Rescheduling is not otherwise available.